Legal

Terms, privacy, and policies

Privacy Policy

Last updated: January 2025

Information We Collect

When you inquire about our services or book an event, we collect:

  • Contact information (name, email, phone number)
  • Event details (date, venue, guest count, preferences)
  • Payment information (processed securely through third-party providers)
  • Communication history related to your event

How We Use Your Information

We use collected information to:

  • Process and fulfill your event booking
  • Communicate with you about your event details
  • Send you relevant updates and promotional materials (with your consent)
  • Improve our services and customer experience
  • Comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel who require it to provide our services.

Third-Party Services

We may share your information with trusted third-party service providers who assist in operating our business (payment processors, email services). These parties are contractually obligated to protect your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications

Contact Us

For privacy-related inquiries or to exercise your rights, contact us at bookings@luxelobster.events