Legal
Terms, privacy, and policies
Privacy Policy
Last updated: January 2025
Information We Collect
When you inquire about our services or book an event, we collect:
- Contact information (name, email, phone number)
- Event details (date, venue, guest count, preferences)
- Payment information (processed securely through third-party providers)
- Communication history related to your event
How We Use Your Information
We use collected information to:
- Process and fulfill your event booking
- Communicate with you about your event details
- Send you relevant updates and promotional materials (with your consent)
- Improve our services and customer experience
- Comply with legal obligations
Data Protection
We implement industry-standard security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel who require it to provide our services.
Third-Party Services
We may share your information with trusted third-party service providers who assist in operating our business (payment processors, email services). These parties are contractually obligated to protect your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
Contact Us
For privacy-related inquiries or to exercise your rights, contact us at bookings@luxelobster.events
